When you access the App or use our Services, there are a number of ways in which we may ask you to provide information and other data to us. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services. You may be asked to provide us with the following personal information: 1) your full name, 2) email address, 3) address, 4) telephone number, 5) job title, 6) industry, 7) languages, 8) social media details, 9) date of birth, 10) emergency contact, 11) home descriptions, 12) travel history and plans and 13) other interests and self-descriptions you choose to provide. By accessing the App, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.
We may also collect and process the following data about you:
You may choose to provide us with additional personal information in order to obtain a better user experience when using Shoal platform. This additional information will be processed based on your consent.
As is true of most Apps, it will be possible to gather information about your computer or device such as your IP address, browser type, referring/exit pages, and operating system. This information may be used to:
Certain features of the App (such as uploading or downloading content) may need to access information on your computer or device in order to work. By using such functionality, you consent to Shoal Community LTD accessing your device and information. If we can, we will ask you before the App accesses your device or information.
You have the right to ask for a copy of any personal information that we hold about you, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service-related (i.e. non-marketing) communications whilst you hold an account with Shoal Community LTD. If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at [email protected]
Except as described below, we will not share your information with any third parties.
We may disclose the information you provide us:
We will never pass your information to a third party for them to use in their own direct marketing without your express consent.
The security of your personal information is important to us. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. We will retain your information for as long as your account is active or as needed to provide you services via the App. Once your account has been deleted, we will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer hold your personal information, contact us at [email protected]
We may contact you from time to time about the App, including marketing messages relating to the App. We will do this electronically, for example by email, text, or by telephone.
We may contact you with information about our products and services (and those of specially selected parties that may be of interest to you, in line with your marketing contact preferences provided to us either through the App or by emailing us. All such communications will come from Shoal Community LTD.
You may tell us at any time if you do not wish to receive marketing messages from us by contacting us at the email below or by following any instructions we may include in the messages we send to you.
The App may make use of location data sent from your mobile device. You can turn off this functionality at any time by turning off the location services settings for the App on your mobile device. If you use these services, you consent to us and our partners’ and licensees’ transmission, collection, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services. You may withdraw this consent at any time by turning off the location services setting on your mobile device or on the App.